Thursday, May 31, 2012
messaging in the hospital
http://medcitynews.com/2012/04/the-electronic-medical-record-as-healthcares-yelp-opentable-and-skype/
In relation to the article above, I have heard talks of this and find it very interesting. Creating a way to instant message other people through the EMR system. Practice Fusion has released chart share which is HIPPA compliant in the messaging. I think this would be very helpful. A lot of hospitals still rely on the pager system. Many providers do not like to use the voicemail associated with pagers. The text page means that a computer has to be found to send the message. With EMR systems being accessed on phones, the instant message will be...instant. and allow for providers to respond away from computers.
My concern would be with the wireless network. In our hospital we use sprint and have their network installed in our hospital, yet the signal has been horrible and messages have been delayed for hours. We need to have a reliable system to use in the hospital setting. How to ensure that a technological instrument is reliable...that I am not quite sure. But it would be nice to instantly have access to providers and for providers to not have to go on the "great search for a phone." This could increase response time in patient care.
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That would be really cool. Unfortunately like you said, I think the technology (internet, phone, cable companies) for delivering this type of communication is becoming more and more overwhelmed. I think that once the service providers upgrade their systems, perhaps we might be able to utilize this type of technology.
ReplyDeleteI think there would be some significant advantages to a system such as this. I work as physician assistant in an inpatient setting where nurses page with questions literally hundreds of times over a 24 hr shift. With this volume communication errors happen. To have a permanent record of certain conversations or orders would be very helpful. Many times I have heard two professionals describe a conversation very differently. There would also be a big efficiency improvement.
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